Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices after backlash from users.
